RESERVATION RELEASES

Reservations are released on the first of each month for the following month.

ALLERGIES and DIETARY RESTRICTIONS

For Special Events like New Year’s Eve, and other pre-paid, ticketed events,
we are unable to offer substitutions or special menus for dietary allergies or intolerances.

We can accommodate nut-free and gluten-free requests. Please note that our menus are completely free of all animal products. We offer a special gluten-free menu. We can omit nuts but the dish may change substantially.

We are not able to offer allium-free, oil-free, salt-free, grain-free, and sugar-free menus. We are not able to exclude specific ingredients from our menu besides nuts and gluten.

Guests with highly restrictive diets may not receive a substitute for all dishes, as our menu already requires an enormous amount of effort to prepare.

Dietary restrictions not disclosed 48 hours prior to the start of service may not be accommodated. You will be given the opportunity to disclose dietary restrictions during the reservation process or you can email hello@asterapdx.com to inform us in detail.

PARKING

While street parking is available, we highly suggest walking, biking, public transportation, or a taxi to our location, as parking is challenging in the evening, especially on weekends.

CANCELLATIONS, RESCHEDULING & TRANSFERS

Special Events like New Year’s Eve which are sold as prepaid ticketed events are not refundable and not able to be rescheduled. Tickets can be transferred to another party at any time.

Any cancellation or rescheduling requests of regular reservations within 24 hours of the reservation will not be accepted and your credit card hold (or ticket) will be charged fully. Reservations can be transferred to another party any time. Any cancellation or rescheduling requests made before the 24 hour limit or any transfer requests can be made at hello@asterapdx.com.

Unfortunately no exceptions can be made to our policies. Staffing and preparation for our experience starts several days in advance, and these policies help to partially offset the loss of ingredients and labor that cannot be recouped so close to the reservation.